As an owner operator, you are lucky to be self-employed and independent. You earn more than top trucking companies may offer you. Choose your preferable schedule, getting the necessary home time. You can be even more efficient, by making use of professional truck dispatch services. They help you avoid challenges, like wasted time, empty miles and cheap freight. Does the partnership work for you? Read the article to find it out.
5 Reasons to Use Truck Dispatch Services
Expert dispatchers help you in several ways.
On the road, you don’t have sufficient equipment.
Efficient communications
It takes some time to check calls and schedule deliveries. Logistic companies overcome these challenges easily, taking care of the orders, routes and loads.
Administrative and Paperwork
Multitasking is a bad thing. For a trucker, it can be dangerous. Making phone calls or looking at the screen distracts the driver’s attention. Dispatchers work as your back office, doing everything from finding loads to billing.
Real-time Advice
In case of the real-life situations on the road, dispatchers give you support and advice. Even if shortage or damage issues arise, they help you to deal with them reasonably. Truck dispatch services include negotiations with the clients and freight brokers, solving the problem at once.
Good customer care
Professional dispatchers help owner operators get customer satisfaction. They manage relationships with the cargo receivers and senders, improving the quality of the service. It keeps them coming back and recommending the delivery services to their friends and colleagues.
Higher income and profit
Good dispatchers help you increase efficiency and productivity. They pay for themselves, analyzing and negotiating the rates. Dispatchers ensure transparency of the operations, reducing stress and enabling in-time delivery.
Should logistic companies hire dispatchers or the outsource services? It depends on their sizes and experience. Anyway, choose the right truck dispatch services that meet your needs and budget.